We ship via Federal Express or USPS, Standard Rates apply
Return
GENERAL RETURN POLICY
You must have a Return Authorization Form to return an item. Email our Returns Department at RETURNS@GOLDSTATIONMEDICAL.COM. We will ask for the invoice number, date of purchase, quantity, item numbers and reason for return. Based on this information, a Return Authorization form may be faxed and/or emailed to you (a restocking form may need to be signed and approved first). Note, all returns missing RA numbers will not be credited.
All merchandise returns are subject to a detailed inspection. Any merchandise unsuitable for resale will not be accepted (do not adhere labels to retail packaging). A minimum restocking fee of 25% will apply to all returns less than 30 days. Returns will not be accepted after 30 days. We will replace or repair defective items based on the manufacturer’s policy. All approved credits will be placed on your account for future use (checks will not be issued in place of credit).
